Last updated: 1 September 2024

At Automated Tool Management, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website and services, specifically regarding enquiries about the product, KeepTRAK. Please read this policy carefully to understand our practices regarding your personal information.

1. Information We Collect

We collect the following personal information through the contact form on our website (https://automatedtoolmanagement.com/):

• First Name
• Last Name
• Company Name
• Email Address
• Country Code
• Phone Number
• Message/Enquiry submitted through the contact form

This information is collected only when you voluntarily provide it by submitting a form to inquire about our KeepTRAK product.

2. Purpose of Data Collection

The personal information collected is used solely for responding to genuine and qualified enquiries about the KeepTRAK product. Specifically, we use your data for the following purposes:

• To respond to enquiries via email or phone
• To provide information about KeepTRAK
• To arrange product demos or meetings upon request
• To follow up with potential customers regarding how KeepTRAK can help solve operational issues

Your personal data will not be used for marketing purposes or shared with third parties unless it is required to address your specific enquiry about KeepTRAK.

3. Data Storage and Security

Data Storage: Your personal information is stored securely, either on our servers or in the cloud, using industry-standard protection methods.

Security Measures: We are dedicated to protecting the security of your personal information. We maintain administrative, technical, and physical safeguards to protect against the loss, misuse, or unauthorized access, disclosure, alteration, or destruction of your data. These security measures include:

• Secure servers with limited access
• Managerial processes to control access to data based on user roles
• Regular monitoring and review of our security practices

However, please be aware that the transmission of information via the internet is not completely secure. While we strive to protect your personal data, we cannot guarantee the security of your information transmitted to our website. Any transmission of personal data is at your own risk. Once we receive your personal information, we will take all necessary precautions to prevent unauthorized access through physical, electronic, and managerial procedures.

4. Data Sharing

We do not share your personal information with third parties for marketing purposes or any other use outside of the purposes mentioned in this policy. Your data is used exclusively to handle your enquiries and provide relevant information about KeepTRAK.

In certain circumstances, we may be required to disclose personal information to comply with legal obligations or to protect the rights, property, or safety of Automated Tool Management, our customers, or others.

5. User Rights

You have the following rights regarding your personal data:

• Access and Correction: You may request access to the personal information we hold about you, and you can request corrections if the data is inaccurate or incomplete.
• Data Deletion: You may request the deletion of your personal data from our records at any time, and we will process your request in line with legal and regulatory requirements.
• Opt-out: You may opt out of any further communications or data collection after submitting your enquiry by contacting us directly.

To exercise any of these rights, please contact us through our contact form.

6. Cookies and Tracking

Our website may use cookies or other tracking technologies to enhance user experience. Cookies help us understand how visitors interact with our site and improve functionality. By using our site, you consent to our use of cookies. You can control and manage cookies through your browser settings, which may also affect how you experience certain features of the website.

7. Data Breach Procedures

In the event of a data breach, we have procedures in place to assess the situation and mitigate potential harm. If your data has been compromised, we will notify you in accordance with applicable laws and regulations and provide details of the breach, the steps we are taking to resolve it, and advice on how you can protect yourself further.

8. Modifications to This Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time, in accordance with legal requirements. If changes are made, we will post the updated Privacy Policy on our website. We encourage you to review this policy regularly to stay informed about how we are protecting your personal data.

By continuing to use our website and services after changes to this policy have been posted, you agree to the updated Privacy Policy.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us through our contact form.

Automated Tool Management is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This policy provides transparency about our data practices and ensures compliance with data protection regulations.